STRAIGHT ANSWERS
What contractors want to know before getting started.
Lead ownership, estimates, crews, payments, imports, and fees—plainly explained.
Can I use a domain I already own?+
Yes. Start on the included LGQ subdomain, then connect a domain you own whenever you are ready. Smart Intake is built into the LGQ website.
Where do the requests come from?+
Each request comes through the website built for your business and stays in your account. Let’s Get Quoted is contractor business software—not a marketplace that buys, shares, or resells leads.
Is the preliminary estimate a price I have to honor?+
No. When Smart Intake can produce one, it is a preliminary range based on the homeowner’s answers and your pricing setup. You review the scope and set the final quote; if no range is available, the homeowner can still submit the request.
What happens to lower-fit requests?+
They stay visible on your lead board. A lower score changes the alert, not your access to the request, and nothing is discarded.
Does this work for a solo operator and a crew?+
Yes. A solo operator can run the workflow personally. As the team grows, the same job record supports crew assignment, field access, hours, materials, and owner-only margin.
Does my customer need an account or app?+
No. The homeowner receives a private job link and can also reply through ordinary SMS. There is no password or app to install.
Where does payment go?+
Payments move through your connected Stripe account on Stripe’s payout schedule. LGQ does not hold your funds or see card numbers.
Are the 0%-interest plans financing?+
No. They are installment plans with no interest, credit check, or upfront financing advance. You receive the deposit and each installment as it is charged.
What fees apply?+
Flex starts at $0/month plus a 1.25% LGQ platform fee. Solo, Growth, and Scale add a base subscription and lower that fee to 0.50%, 0.25%, or 0.10%. The LGQ fee applies only to the discount-adjusted service subtotal successfully collected through LGQ. Taxes, tips, refunds, credits, and Stripe costs are excluded. Stripe processing and payment-infrastructure costs are separate.
Can I import existing customers and job history?+
You can bulk-import an existing customer list. Historical jobs, quotes, messages, and payments require a separate migration review because support varies by record type and source.