Everything you’re wondering, before you sign up.

Yes. Flex has a $0 monthly base price and a 1.25% LGQ platform fee on eligible payments collected through LGQ. Paid plans add a subscription, lower that fee, and include more capacity. There is no setup fee.

Your selected plan sets the LGQ platform fee: Flex 1.25%, Solo 0.50%, Growth 0.25%, or Scale 0.10%. It applies to eligible service subtotal collected through LGQ. Stripe processing and payment-infrastructure costs are separate and paid by the contractor.

There is no contract, and cancelling is something you do yourself: Settings›Plan & usage›Cancel plan. Nothing to email and nobody to talk to. It takes effect at renewal rather than cutting you off mid-period — the plan stays open through the end of the period you have already paid for, and after that the workspace moves to Flex, which has no monthly base price and so has nothing to cancel. Paid-plan downgrades work the same way. You can delete your account anytime, subject to payment and record-retention obligations.

Yes. When you refund a payment, our platform fee is refunded with it — in full on a full refund, and proportionally on a partial one. We don’t keep a cut of a transaction that got undone. Stripe’s own processing fee on the original charge is not returned by Stripe; that part is theirs, not ours.

Payments run on Stripe. Your customer pays by card or bank (ACH) through a secure checkout, and the money pays out straight to your own bank account. We never see or store card numbers.

Payouts are made by Stripe on the schedule set for your account, and you can see every expected payout and its date in your own Stripe dashboard. New accounts usually wait a little longer for the first one while Stripe finishes verification. Bank (ACH) payments clear more slowly than cards by nature, so a large ACH payment lands later than a card charge made the same day.

Yes. You can require a deposit before a job is scheduled or before work starts, collect stage/progress payments, and split an approved balance into scheduled, 0%-interest installments charged to a saved card. Whether an arrangement like that creates financing or disclosure obligations depends on your state — worth checking with your own advisor before you offer it.

Yes. On larger one-off payments, bank debit is offered automatically because it’s cheaper than card on high amounts — with an automatic fallback to card if bank payment isn’t available.

The dispute is raised with the card network through Stripe, and you’ll see it on the payment with the deadline for responding. You submit your evidence — the signed quote, the job record, photos and the message history are all attached to the job already — and the card network decides. Nobody, including us, can overturn a dispute on your behalf; Stripe’s dispute fee and the disputed amount follow Stripe’s standard terms.

No. Pick a professionally designed template, drop in your photos (or use the auto-added stock photos to start), and publish. Most contractors are live in minutes.

No. You get a free yourname.letsgetquoted.com address to launch immediately. When you’re ready, you can connect your own custom domain with guided DNS verification.

Yes. You can import your existing customer list and connect your current domain. Texts sent from the platform go out from a Let’s Get Quoted number rather than your own — your existing business line keeps working exactly as it does now for calls.

Yes, at any time and without asking us. You can export your clients, jobs, quotes and invoices, your service list, and your tax and insights figures as CSV files, plus a single export of everything at once, and a QuickBooks-formatted export if that’s where your books live. It is your data and there is no export fee and no wait.

The three things that matter most are already yours and not ours. Your domain is registered to you, so it can be pointed at another site the same day. Your money is paid out by Stripe into your own bank account under your own Stripe account, so nothing is sitting in an account we control. And your customer, job and invoice data can be exported in full, whenever you like, without contacting us. What you would lose is the software itself and the hosted site at the yourname.letsgetquoted.com address — which is why connecting your own domain early is worth the ten minutes.

It’s a conversational estimator on your site that asks a homeowner a few quick questions and returns a realistic price range for their job, 24/7. The range is an automated, nonbinding estimate — not a quote you have seen or approved. Nothing is committed until you send an actual quote. You control how aggressively it prices, and it hands you a qualified lead, flagging the high-value ones so you can respond fast.

Yes. Two-way SMS keeps every conversation in one inbox, with automatic texts for quote approvals, arrival windows, payment requests, and review asks, plus built-in opt-out handling (STOP/START/HELP). Obtaining consent to text your customers remains your responsibility.

Yes. Crew get their own logins and a field view to see their jobs and log hours, materials, and photos on site. Those hours roll up under Crew & Labor so you know what to pay. It is a rollup to pay from, not a payroll service — it does not calculate tax or move money to your crew.

Card payments are handled entirely by Stripe, so sensitive card data never touches our servers. Every request is encrypted in transit using HTTPS/TLS, and row-level security policies isolate each contractor’s data from every other account.

Use the contact form for account, payment, or product help. A person reads and answers every message — there is no ticket robot in between. Never send a card number, bank details, or a password; nobody here will ever ask you for them.

Most tools make you stitch together a website builder, a payment link, and a separate CRM. Let’s Get Quoted connects your site, leads, quotes, scheduling, and payments in one product, with Flex at $0/month and paid plans for lower fees and more capacity.