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Chapter 5 · Guide 5.1

Manage crew members and field access

Add field technicians, invite crew via magic link, assign labor rates, and control field permissions.

6 minute readVerified August 29, 2026
OwnerOffice staff

At a glance

Use this guide when

Onboarding new technicians, sending magic link invites, setting labor rates, or updating field roles.

Best practice

Send crew invites via emailed magic links and guide technicians to bookmark /field on their mobile browser.

Watch for

Crew members should be invited with the Crew role to prevent access to financial reporting.

01

Add crew members and send magic link invitations

  1. Open Crew → Team and click "Add Crew Member".
  2. Enter their full name, mobile number, email address, and hourly labor pay rate.
  3. Send the invitation: crew access is delivered via an emailed magic link (not an SMS invite).
  4. The technician clicks their magic link to log directly into their field portal.
02

Core field app routes

  • /field: Primary mobile dashboard displaying today’s assigned jobs and active clock-in status.
  • /field/login: Passwordless magic link authentication portal for crew members.
  • /field/choose: Multi-job selector when a technician is assigned multiple sites in a day.
  • /field/pay: Summary of captured shift hours and approved timecard entries.
  • /field/offline: Offline sync manager for reviewing and submitting locally cached job notes.

Completion check

Confirm before moving on

Use these checks to make sure the dashboard and the real-world workflow agree.

  • Field technicians are added with accurate contact info and labor rates.
  • Crew members receive their emailed magic link and sign in to /field.
  • Technicians can view their assigned jobs and timecard punch controls.

Troubleshooting

When the workflow doesn’t look right

Crew member did not receive their invite.

Check that the technician’s email address is correct and ask them to check spam/junk folders for the magic link.

Crew member sees financial reports.

Ensure the user was invited as a Crew Member, not an Owner or Office user.

Keep going

Related guides

Manage crew members and field access | Dashboard User Manual · Let's Get Quoted