01
Install the Field App to your mobile home screen
- iOS (Safari): Open your field access link, tap the Share icon at the bottom of Safari, and select "Add to Home Screen".
- Android (Chrome): Open your field access link, tap the 3-dot menu in Chrome, and select "Install app" or "Add to Home screen".
- Launch the app from your home screen icon for full-screen mobile operation.
02
Work in basements and dead zones with offline queueing
- When signal drops, the field app displays an offline status indicator.
- Technicians can continue clocking shifts, checking off punch list items, taking photos, and typing job notes.
- All updates are securely stored in the mobile browser’s encrypted offline storage queue.
03
The 12-hour sync window invariant
CRITICAL OFFLINE RULE: As soon as mobile signal or Wi-Fi is restored, open the app or visit /field/offline to sync queued updates. Any offline queue items older than 12 hours will be permanently rejected by the server to avoid overwriting newer changes.
Completion check
Confirm before moving on
Use these checks to make sure the dashboard and the real-world workflow agree.
- Field app is installed on mobile home screen as a Progressive Web App.
- Offline indicator displays correctly when mobile data is disconnected.
- Offline job notes and time punches sync immediately upon reconnecting to signal.
Troubleshooting
When the workflow doesn’t look right
Offline queue shows pending items after returning to service.
Open the field app, tap the offline indicator, and click "Sync Now".
App asks for login again when reopening.
Ensure you launch the app from the installed Home Screen icon rather than opening private/incognito browser tabs.
Keep going