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REVIEWS & REPUTATION

More 5-star Google reviews on complete auto-pilot.

Automatically prompt happy customers for reviews the moment a job is completed. Protect your reputation with a private feedback safety valve.

  • No star-rating gating
  • STOP and consent enforced
  • Sent when the job is finished
See review automation Start free

No review gating. The routes offered do not depend on how happy somebody is, because screening by star rating breaks Google’s rules and puts your profile at risk.

ExampleWhat a customer is offered after the job wraps.

Review request · sent Wed 9:00 AM

Job complete
Option one
Post a public review
Option two
Tell us privately
Shown only to happy customers
Neither

A low rating cannot close the public route and a high one cannot hide the private one. The only thing a rating changes is how the thank-you reads back.

See response rateInvite them back

Invented customer. The rule is real and enforced in code: the two routes are offered together, in the same order, whatever the customer thinks of you.

No star-rating gatingBoth routes, every customer, every time.Sent when work is doneTriggered by the job, not by a reminder.Rebook the ones dueOne tap, or the whole batch.Consent handledSTOP, START, HELP and opt-out enforced.

The cheapest job you will win this year

The customer who already paid you is the easiest one to book again.

Winning a stranger costs advertising. Booking somebody whose property, history and card you already hold costs a text. Reviews and marketing sit together here for that reason: the review request, the rebook invite and the campaign all read from the same customer record, so “everyone we did a gutter clean for last autumn” is a list rather than an afternoon in a spreadsheet.

Ask in a way that cannot backfire

Every customer sees both routes in the same order. Nothing is conditioned on how they rate you — which is what keeps your Google profile safe as well as being the honest thing to do.

Know whether it is working

Invites sent, response rate, average rating, the star distribution and every piece of private feedback in one place. Your Google reviews can also be pulled onto your own site with proper attribution.

Bring the past customers back

Campaigns to everyone, past, repeat or lapsed customers, with live reach counts before you send. Rebook invites for the ones who are due. All of it threaded into the same two-way SMS inbox.

The review and rebooking engine

Build your reputation honestly and keep past clients coming back.

Dual-route feedback, Google review syncing, complaint prevention, and seasonal rebooking campaigns.

  1. Step 1

    Automatic post-job review request

    Triggered when the work wraps. Every customer receives the honest dual-route choice: post a public review or share private feedback.

    Post-Job Review Request · Dual RouteGoogle Policy Compliant
    Public Google Review
    1-Tap direct to your Google Business profile
    Private Owner Feedback
    Direct confidential message to your inbox
    Policy Compliance
    No star-rating gating · Protects your Google ranking
  2. Step 2

    Google review website sync & rich snippet SEO

    Authentic Google reviews sync to your hosted website with schema markup, boosting search ranking and buyer confidence.

    Website Review Widget · Google Verified4.9 ★ (84 Reviews)
    Recent Feedback
    “Fastest quote and cleanest crew in Royal Oak!”
    Schema Markup
    JSON-LD AggregateRating active
    Attribution
    Verified Homeowner · Job #1048
  3. Step 3

    Private feedback resolution hub

    Private notes route to your dashboard so you can resolve minor snags directly with the client before they ever become public complaints.

    Private Customer Note · Dana W.Needs Follow-up
    Message
    “Great job on the heater, small puddle left in laundry.”
    Resolution
    Crew dispatched to dry · Resolved in 20 min
    Outcome
    5-Star Google review posted later
  4. Step 4

    1-Tap rebooking & seasonal marketing

    Reach out to past clients for annual checkups or seasonal maintenance. Live reach counts, consent filters, and STOP handling run automatically.

    Autumn Gutter Clean Campaign142 Reachable
    Audience
    Past roofing & gutter clients (last 12 mo)
    Opt-Out Protection
    STOP & consent strictly enforced
    Response Rate
    18 Booked Appointments

From finished job to the next one

Four steps that run off the work you already did.

Finish the job

That is the trigger. The request goes out when the work is actually complete, not on a timer that fires while the crew is still on site.

Offer both routes

Public review or a private word, together. What comes back privately is feedback you can act on before it becomes a public one.

Read the dashboard

Response rate and distribution tell you whether asking is working. Import the public ones onto your website so the proof lives where buyers are.

Invite them back

Rebook the customers who are due, or run a campaign at a segment. Consent and opt-outs are enforced for you, so a list cannot quietly become a complaint.

What it sends, and what it tracks

Reviews and the marketing that follows them.

Two areas of the product on one page because they are one motion: the finished job earns the review, and the same customer record is what makes the next invitation worth sending.

Reviews & reputation

More reviews on Google, and a private line for anything that went wrong.

  • Automated Post-Job Review RequestsAutomatically triggers an SMS and email review invite after a job is marked complete and paid.
  • Google Review Direct Routing1-tap direct link directing happy customers straight to your Google Business Profile review screen.
  • Private Customer Feedback ChannelProvides a private outlet for unhappy customers to resolve concerns directly with the owner.
  • Google Review Website Import & SyncPulls existing 5-star Google reviews directly onto your website with Schema.org AggregateRating markup.
  • Reputation Analytics DashboardTracks total review invites sent, response rates, average star ratings, and review velocity.

Marketing & advertising

Bring the right work to your business and past customers back.

  • Clean Energy & Utility Rebate EngineDatabase of federal IRA, state, and local utility rebates for heat pumps, solar, and panel upgrades.
  • National Weather Service (NWS) IntelligenceMonitored precipitation, wind gusts, and freezing temperature forecasts for active job locations.
  • 1-Tap Weather Reschedule EngineBatch-identifies outdoor jobs impacted by weather and sends automated reschedule links to homeowners.
  • Unified Customer Messaging InboxTwo-way SMS conversation center connecting all inbound customer replies and outbound notifications.
  • Smart Thread IdentificationResolves unknown numbers by searching active client names, job street addresses, or town names.
  • A2P 10DLC Carrier ComplianceDedicated verified business numbers with automated opt-in, opt-out (STOP/START), and vetting.
  • Quick Starter Replies & Templates1-tap pre-written responses for common scenarios: arrival updates, quote links, and receipts.
  • Isolated Dispatch & Marketing LanesSeparates internal crew dispatch traffic from customer-facing billing and promotional SMS streams.
  • Smart Customer SegmentationFilter customer lists by All Contacts, Past Jobs, Repeat Clients, High-Spenders, or Lapsed Accounts.
  • Personalized SMS & Email CampaignsBroadcast seasonal promotions (Spring AC checkups, Fall roof tune-ups) with personalization tags.
  • AI Campaign GuardPre-send scanner audits marketing copy for spam keywords, opt-out disclosures, and carrier rules.
  • Dynamic Message-Match HeroPre-send scanner audits marketing copy for spam keywords, opt-out disclosures, and carrier rules.
  • Automated Rebooking RemindersDetects when past clients approach service anniversaries and sends 1-tap rebooking invites.
  • Daily Morning DigestMorning email briefing for the owner summarizing collections, today’s jobs, hot leads, and open quotes.
  • Neighborhood Halo 1-Mile Geofenced Micro-AdsAutomatically launches 1-mile hyper-local ad campaigns around completed job sites using site photos and privacy-sanitized street copy.
  • Property Sizing & Roof Takeoff EngineCalculates true roof squares, pitch multipliers, siding wall area, gutter linear footage, and HVAC tonnage directly from Google Solar and parcel data.
  • Street Cluster Group Pricing & Viral Link GeneratorUnlocks tiered group discounts when neighbors on the same street book estimates, coordinating same-day batching for estimators.
  • Halo-Aware Speed-to-Lead SMS with TCPA Quiet HoursDispatches personalized sub-60-second text messages referencing the neighbor's street, with 9 PM–8 AM recipient-local quiet hours protection.
  • Closed-Loop Conversion Revenue Sync (Meta CAPI & Google)Syncs verified signed quote values and Stripe invoice revenue back to Google Ads and Meta Conversions API for AI Smart Bidding.
  • Dynamic Storm Damage Halo ModeAutomatically upgrades active halos to emergency restoration and insurance inspection angles during severe hail and storm events.

25 of 136 things the platform does. See all of them.

Before you start

The practical questions.

Can I only ask happy customers for a public review?

No, and the product will not let you. Every customer is offered a public review and a private word, in the same order, regardless of rating — the routing function is not even given the rating. Selectively soliciting positive reviews is prohibited under Google’s Prohibited & restricted content policy for Business Profiles, and it is your profile that gets restricted for it, so it is not a setting you can turn on here.

What happens to a bad review before it is public?

Nothing is intercepted. The private option exists so somebody who wants to tell you directly has a way to, and that feedback lands in your dashboard — but it never replaces or hides the public route.

Do the reviews show on my website?

Your Google reviews can be imported onto your site with proper attribution, and there is an optional aggregate-star badge that also emits rich-result markup for search. Both are yours to switch off.

How do you keep me out of trouble with texting?

STOP, START and HELP are handled, opt-outs are enforced, unsubscribes are suppressed from future sends and delivery is tracked. A campaign shows you its live reach count before it goes, so you know what you are actually sending and to how many people.

Is there a charge per review request or campaign?

Included on every base plan. Flex starts at $0/month plus a 1.25% LGQ platform fee. Solo, Growth, and Scale add a base subscription and lower that fee to 0.50%, 0.25%, or 0.10%. Review requests use the text or email capacity included with your plan; optional top-ups cover extra sending. Stripe's processing and payment-infrastructure costs set by Stripe are separate.

✦ THE FULL CONTRACTOR SUITE IS READY

Ask properly. Then ask them back.

Create your site, qualify better leads and run every job from one place.

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