01
Compose your promotional campaign
- Open Campaigns and click "Create Campaign".
- Choose SMS Broadcast or Email Newsletter.
- Write your message with a compelling call-to-action and direct booking link.
- Preview the message on desktop and mobile mockups.
02
Understand campaign send realities and limits
- Immediate Execution: Marketing sends are executed immediately upon clicking Send. There is no delayed queue or cancel-after-send mechanism.
- 250-Recipient Cap: Campaign audiences are sliced to MAX_RECIPIENTS = 250 per run. If your audience has 400 contacts, the system sends to the first 250.
- Opted-In List Composition: The SMS broadcast list filters on status = opted_in. Contacts generated during transactional quoting or booking are included unless they have texted STOP.
- Performance Tracking: Tracks actual operational metrics: runs, sent, queued, and failed counts.
Completion check
Confirm before moving on
Use these checks to make sure the dashboard and the real-world workflow agree.
- Campaign message copy is written with clear promotional terms and links.
- Audience size is verified within the 250-recipient batch limit.
- Campaign execution is monitored via runs, sent, and failed metrics.
Troubleshooting
When the workflow doesn’t look right
Campaign sends to fewer people than expected.
Campaign runs are capped at 250 recipients (MAX_RECIPIENTS = 250), and contacts who previously texted STOP are automatically excluded.
Campaign cannot be sent.
Verify a physical business mailing address is saved in Settings → Business (required for anti-spam compliance).
Keep going