Find help, search documentation, and contact support | Dashboard User Manual

At a glance

Use this guide when

Searching user documentation, running interactive troubleshooters, or submitting a support case.

Best practice

Search the Manual Explorer and Troubleshooter first, then provide full record evidence if ticketing.

Watch for

For payment or chargeback issues, email evidence to support@letsgetquoted.com before deadlines.

Search documentation and interactive troubleshooting

Use the Manual Explorer (/help/manual) to search by task, keyword, or error message.
Use the in-app Troubleshooter in the Help Center to diagnose quote delivery, Stripe payout, or SMS issues.

Submit a support case with evidence

If an issue requires support intervention, open a ticket from /dashboard/help. Include the affected record URL, timestamp, steps taken, and screenshots for rapid resolution.

Completion check

Confirm before moving on

Use these checks to make sure the dashboard and the real-world workflow agree.

Manual Explorer search is used to locate task-specific guides.
In-app Troubleshooter is used to diagnose common delivery or payout questions.
Support tickets are submitted with complete URLs, timestamps, and screenshots.

Troubleshooting

When the workflow doesn’t look right

Urgent payment or chargeback issue.

Email support@letsgetquoted.com with your business name, affected invoice ID, and dispute evidence.

Keep going