Can customers book straight from my website?
Yes. The online booking page offers arrival windows you have room for, and the request arrives with the job details attached. Nothing goes on your calendar until you confirm it.
Does it sync with Google Calendar or Outlook?
Not today — there is no two-way sync and no calendar feed to subscribe to, and we would rather say so than let you find out after you have moved your jobs across. The schedule here is the one the booking page, the reminders, the arrival texts and the crew’s phones all read from, so it is built to be the calendar rather than a copy of one.
Will it move a job because of the weather?
No, and that is deliberate. Weather risk is scored against the kind of work and flagged for you, but a system that reschedules on a forecast will eventually move a job on a day that turns out fine — and the customer who took the morning off will never trust a date from you again. It flags, it suggests, a person decides.
What is an arrival window, exactly?
A range rather than a minute — “Wed 12–2 PM”. It is the honest version of a promise that depends on the job before it, and it is what the reminder and the on-my-way text both refer back to.
What if I need to reschedule?
Drag it. The day it leaves and the day it lands on both recalculate how full they are, and the customer and crew are told from the same record rather than from two separate messages you have to remember to send.
Does scheduling cost extra?
Included on every base plan. Flex starts at $0/month plus a 1.25% LGQ platform fee. Solo, Growth, and Scale add a base subscription and lower that fee to 0.50%, 0.25%, or 0.10%. Scheduling has no separate per-booking charge. Stripe's processing and payment-infrastructure costs set by Stripe are separate.